Apartments In Bratislava Pozsony - Luxury Suites and Vacation apartment rental at the Lowest Rates Guaranteed!

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CHECK IN FROM 1PM TO 9PM

Our manager will be waiting for you at the apartment at your estimated time of arrival and for one additional hour if necessary. You have to specify when exactly you will be arriving at the apartment. After reservation is made, you will receive all the necessary phone numbers and information you'll need to get into your dream apartment.

As of May 5, 2007 The Hollywood Suite and Castle Panorama will be equipped with self check-in/out features. When you're booking these apartments you'll never pay late or early check-in/out fees.

CHECK OUT BY 11AM

Where self-check-out is permitted: Self check out is easy. You lock the doors, and throw all keys back to the apartment through the mail slot. Maintenance usually gets there by 10:15 sharp, so if you plan to check out late, please let us know in advance.
Everywhere else: Please consult with our manager when you will be leaving the apartment so you can hand over the keys. Failure to do so, and leaving the apartment where self-check-out is not permitted will result in 150 Euros penalty.

"ONE NIGHT STANDS"

Please note, that some of our apartments are not available for booking a one night only stay. If you're planning to stay for one night and nothing comes up, try to enter two days to get availability. As far as the other apartments go, when only one night is booked, we reserve the right to move your booking to a similar or higher priced apartment. This will of course not affect your total, so upgrades in these cases are free.

EARLY ARRIVAL / LATE CHECKOUT POLICY:

If you cannot check-in or check-out in the time-frame provided, please advise us at least 72 hours prior to your arrival/departure. Early/Late check-in/check-out can be arranged for 39 Euros if available. If you check-in/check-out early or late and you don't advise us in time, we'll charge 95 Euros as a penalty. You must follow our easy checkout procedures to avoid any late fees or penalties.

CANCELLATION / NO SHOW:

You need to cancel at least three days prior to arrival if you wish to cancel. If you paid in full with a credit card, we'll refund your money promptly, less 25%. If you only paid deposit, we'll keep the deposit.
If you don't show up at all, and don't advise us about canceling, we cannot refund your money, but we'll give you 25% discount on your next stay. For those properties, where only 25% advance was required, the remaining balance will be charged to your credit card one day after your missed arrival.

PRIVATE AIRPORT SHUTTLE SERVICE:

A very special and convenient service for you and your family.
Our driver will wait for you at the airport holding a sign with your name on it. We will load you baggage in the van and take you straight to the apartment, where we will load your baggage into the apartment as well. He will give you the keys, and answer any questions you may have.
Booking this service is easy:
Just click here, to book a transfer for your apartment reservation.

PAYMENTS

We only require 25% advance on most reservations. The balance will be due in cash at the time of check in.

All credit card details must be submitted through our automated and secure online booking system or via fax.

Charges from us may appear as "VINCENT DEVILLE GROUP" on your credit card statement. Please note, that we are a US based company.

American Express card holders: For some reason, sometimes we're unable charge in Euros to AmEx cardholders. If your payment gets rejected, please try an other card, or choose the "Confirm Via Fax" option, and simply send us your card details via fax or email. We'll then convert the total chargeable to USD and process your card manually.

AMENITIES

Our vacation apartments in Bratislava are all fully equipped, and fully serviced. They all have abundant supply of linen, towels, slippers, soap and shampoo. We have a superb maid service that makes sure that our vacation rentals are clean when you check in, and if you happen to stay over a week or so, our maids will come every five days to make up the rooms, and make sure you have enough clean towels, sheets, and beauty supplies too. When checking in, please make sure that you find absolutely everything per our offering in the listing and on this website in general. Should anything be missing at all, let us know, and we'll fix that in less than 24 hours.

WIRELESS INTERNET

Some apartments come equipped with standard wireless B or G router with cable or DSL internet connection. In this case the apartment listing will indicate that WiFi is available. Others are furnished with a PCMCIA card that uses a mobile 3G connection. To make sure you have Internet ready from day one, please let us know in advance if you're planning to use the Internet service, so we can have a PCMCIA 3G card ready for you.

CONCIERGE SERVICE

We are working very hard to provide an unparalleled hotel-like service for you. Our concierge service includes everything from arranging car rentals to booking a table at a nice restaurant for you. Our help-desk is there 24/7 in case there is an emergency, or like if you can't figure out how to turn the air conditioning off.

Our staff can be reached at +36-70-317-9190. You can also reach us in California at +1-310-691-8083.

PRICE MATCHING / LOWEST RATE PROMISE

Terms and Conditions -- Vincent DeVille Properties Low Fare Promise
If you book an accommodation on ApartmentsInBratislava.com and then find a lower rate for the same apartment, house or hotel for the same guests on another Web site, you may be entitled to a $50 coupon per reservation toward your next Vincent DeVille Properties purchase. • The fare must be at least $5 less per reservation than the rate purchased on ApartmentsInBratislava.com. • The lower total rate may not include Web site service, booking, processing, shipping, paper-reservation or other fees. • You must provide the complete Web address (URL) where you found the lower rate. • You must file a claim by Midnight Central Time of the same day you booked your Vincent DeVille Properties accommodations. • To submit a claim, send us an email with all the required details.
Remember to make a printout or take a screen shot of the page with the lower rate, either the itinerary confirmation or the summary page just prior to purchase, in case a customer service representative has questions. Expect a response to your claim within 10 to 15 business days.

Please read the Low Fare Promise terms and conditions below for full details.
Vincent DeVille Properties Low Fare Promise Terms and Conditions
1. The Vincent DeVille Properties Low Fare Promise is available to any customer who makes a qualifying rate purchase through the ApartmentsInBratislava.com website. Qualifying purchase must occur at ApartmentsInBratislava.com on/after January 1, 2007. 2. The Vincent DeVille Properties Low Fare Promise applies only to accommodations purchased on ApartmentsInBratislava.com for travel within Hungary, and only for reservations purchased using a valid credit card with a United States or European Union billing address. 3. The Vincent DeVille Properties Low Fare Promise applies only to the total rate and does not apply to differences based on service, booking, processing, shipping, paper-reservation and other fees not collected on the accommodation. 4. If you find an rate for the same accommodations and dates of travel, on the same vacation rental, with the same address, for the same passengers, dates, room, and subject to the same fare restrictions on any other full service travel Web site or vacation rental site that is at least $5 lower than the rate you purchased on the same day on ApartmentsInBratislava.com, Vincent DeVille Properties will give you a coupon in the amount of $50 for every reservation in your Vincent DeVille Properties reservation, redeemable on your next ApartmentsInBratislava.com purchase. 5. To submit a claim, send us an email to claims@budapestapartment.us. You will need to provide the following additional information: - Complete Web address (URL) reflecting the lower rate you found online - Total rate quoted on the other Web site for all reservations including taxes (but excluding web site service, booking, processing, shipping or other fees) 6. Your claim must be submitted by midnight US Central Time of the same day you purchased your reservation on ApartmentsInBratislava.com. Claims may be submitted only through claims@budapestapartment.us. The Vincent DeVille Properties Low Fare Promise applies to lower rates of $5 or greater found on another full-service travel Web site or vacation rental Web site. The confirmed rate you purchased on ApartmentsInBratislava.com will be compared to the rate on the other site at the last point immediately prior to purchase. Fares must be compared with like fare restrictions, so for example, if an unrestricted rate is purchased on ApartmentsInBratislava.com, it will not qualify for the Vincent DeVille Properties Low Fare Promise if compared to a restricted rate found on another Web site. 7. The Vincent DeVille Properties Low Fare Promise does not apply to lower rates that are available on ApartmentsInBratislava.com or to refundable reservations that you choose to refund. 8. Vincent DeVille Properties reserves the right to deny any claims that cannot be verified, or for which you have provided incomplete information. 9. The Low Fare Promise does not apply to unpublished rates that are not available to the general public. Rates not available to the general public include, but are not limited to, corporate discount rates, government fares, military fares, meeting fares, wholesaler fares or consolidator fares. 10. The Low Fare Promise does not apply to package fares, such as rates sold as part of a travel package. 11. The Low Fare Promise does not apply to rates where the carrier or itinerary details are unknown until after purchase, nor does it apply to differences of less than $5 or to service, booking, processing, shipping, paper-reservation and other fees not charged on the accommodation. 12. The Low Fare Promise does not apply to total rates on another Web site that have been reduced as a result of promotional discounts, such as dollars off coupons or loyalty program discounts.

Verification of Claims and Coupon Redemption
Following submission of a claim, the Vincent DeVille Properties Customer Service Team will contact you via e-mail. If we are unable to replicate the lower rate, we may request additional information and documentation (such as a screen shot) from you in order to verify the lower online rate. Please keep a copy of all such documentation.
1. Vincent DeVille Properties reserves the right to deny any claims that cannot be verified, or for which you have provided incomplete information. 2. Upon verification of the lower online rate, Vincent DeVille Properties will send you an E-mail Coupon ("EC") in an amount equal to $50 USD for each eligible reservation purchased as part of the same confirmed reservation on ApartmentsInBratislava.com. One EC will be issued per reservation to cover all travelers and is valid for a future purchase on ApartmentsInBratislava.com. You can expect to receive your EC via e-mail within 10-15 business days of verification of your claim. 3. ECs are valid toward future purchases of travel products booked on ApartmentsInBratislava.com within one year of the EC issue date. To redeem an EC on a new purchase, the new purchase must equal or exceed the total amount of the EC. The EC amount will be refunded to the credit card used for payment on the new purchase. Extensions will not be permitted and ECs will not be replaced or reissued for any reason. 4. ECs are not redeemable for cash, are not transferable or assignable and may not be purchased or auctioned and any attempt to do so will result in the voiding of the EC. ECs have no cash value. 5. ECs will only be issued to the Vincent DeVille Properties customer under which the qualifying rate purchase was made. 6. The EC is the sole and exclusive compensation that will be provided for Vincent DeVille Properties's failure to fulfill its Low Fare Promise. 7. If your qualifying purchase on ApartmentsInBratislava.com is for a refundable reservation and you later refund the reservation, any EC issued in connection with the Vincent DeVille Properties Low Fare Promise as a result of your having submitted a claim based on finding a fare lower than the fare you paid on the refunded reservation will become void and invalid. If your qualifying purchase is canceled within 48 hours of purchase, your claim or any issued EC will not be valid. 8. To redeem your EC you will need to complete a new purchase on ApartmentsInBratislava.com as outlined above and send an e-mail to reservationresolution@budapestapartment.us containing the following information about your new purchase: -Vincent DeVille Properties booking confirmation number (this is your 6-digit alpha-numeric Vincent DeVille Properties confirmation #) for the new product you purchased on ApartmentsInBratislava.com -E-mail address you used to book a Vincent DeVille Properties accommodation. -EC code (this will be the EC code # we sent to you via e-mail) -Coupon amount. Void where prohibited by law. Vincent DeVille Properties reserves the right to modify or cancel the Vincent DeVille Properties Low Fare Promise at any time without prior notice. Any modification will be effective upon posting of modified Vincent DeVille Properties Low Fare Promise Terms and Conditions on the ApartmentsInBratislava.com web site. Any cancellation will be effective upon removal of references to the Vincent DeVille Properties Low Fare Promise and the Vincent DeVille Properties Low Fare Promise Terms and Conditions from the ApartmentsInBratislava.com web site. If the Vincent DeVille Properties Low Fare Promise is canceled for any reason, the ECs issued will continue to be valid until their expiration date.

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